Help

SupperSafe support

For help with the app, email hello@suppersafe.com. Include the restaurant name and a short description of what happened. Do not send passwords or sign-in codes.

Common questions

The directory will not refresh.
The bundled restaurant selection remains available offline. Reconnect, open Explore and choose Refresh.

A photo is unavailable.
Photos are supplementary. Inspection records, history and directions remain available when a Google Places photo cannot load.

A City record appears wrong.
SupperSafe displays published City data and cannot change an inspection. Use the City source link in the app to confirm the official record, then tell us if the app differs.

I do not want location access.
Decline the permission and continue searching Toronto by restaurant or street. You can change permission later in Android settings.

Accounts and privacy

Browsing and local favourites do not require an account. Visit the privacy policy for data details or the deletion page to remove an account.